Sat 3 Jun 2006
Conferences can be emotional. Hundreds of people, egos on the line, passionately arguing for what they feel is right. Of course, I’m not like those people. I only argue for things I know to be right, like the principle that the attention of BarCamp participants is not for sale.
This isn’t a totally black and white rule; sponsors get their logos posted on the sponsor wall. If they’re really generous, maybe they get a shirt-sleeve logo or a bigger sign. But there is a line. You can’t corner the attention of 150 BarCampers and pitch them on your office complex for 10 minutes. Like teaching a pig to sing, it wastes your time and annoys the pig.
You see, BarCamp is born from a broadly shared disdain for conferences where attendees experience a painful three-sided humiliation:
- You pay (in time and money) to attend the conference.
- You sit and listen to speeches in big halls from people who paid the conference organizers so that they could spray a sales pitch at you.
- Despite all that, the real value of the conference is in the hallways, between sessions, with the other attendees.
BarCamp is about short-circuiting to #3. You don’t pay, you spend time only at discussions that you learn from or contribute to, and the whole schedule is generated by the people at the event, not the people who want to pay money to shout at the people at the event. So if Wellesley Management (Monster’s landlord) says, at the last minute, that they’d like to give a 2-3 minute spiel about their space during the lunch break, you will at least want to squirm. When the speech, covering a riveting history of how four civilizational revolutions have transformed Clock Tower Place, runs to 5 or 6 minutes before the speaker segues from a Maya Angelou quote to introduce the “Leasing Czar,” you might even feel enough apprehension to stand up from your seat, approach Joe Salemi, and explain that an advertisement this long is neither expected nor appropriate. When a colleague of his subsequently asks you what the hell else you had to do — in fact, you are just sitting there, eating a sandwich made of veggie and pepperoni pizza slices while chatting with old and new friends — you might explain that yeah, this is exactly why we’re here. But if he responds with an insult about how you didn’t get the memo, you might just have to admit that someone hasn’t quite gotten the spirit of BarCamp.
I have to get this off my chest: 99% of the room found this ad speech presumptuous and painful. The speakers insisted on getting everyone’s attention, thus preempting dozens of active discussions. It went on for longer than they said it would. And it wasn’t even that great for them. Were a few people in the audience interested in learning about their office space leasing options? Yes (at least one approached them right after the spiel). But there was a much better option available: lead a session. Teach some hackers about renting office space. Answer some questions from the people who care most, without aggravating the hundreds who don’t care. The precise reason the ad speech was so bad is that it overlooked this option and simply forced everyone’s attention. At a BarCamp, that will never fly.
Luckily, although the delivery was more confrontational than I would have liked, the result seems right: Wellesley will lead a session for interested people tomorrow. Also, Mr. Salemi went out of his way to personally apologize to me for the misunderstanding. Looking back at it now, it does seem like the confrontation was due to misunderstanding rather than any intentional desire to waste our time. So let this be a lesson to BarCampers of the future: if anyone ever expects the sort of special treatment BarCamp was invented to preclude, say no clearly and right away. Explain the BarCamp process and welcome participation within it, but don’t bend the rules for anyone. It wastes your time, and annoys the pig.
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June 4th, 2006 at 4:12 am
Brilliant! You’ve captured the essence of this point perfectly… It’s really too bad that the law of two feet seemed out of reach — as folks should have been able to just walk off once they detected the hint of overt commercial interest.
I mean, it’s not that people can’t make a living or evangelize their work — nor that we don’t greatly appreciate the contributions they make for these little events to happen. But here’s the thing: had they said absolutely nothing and made sure everyone left happy, these folks would surely have gotten positive coverage and praise. Instead, by presuming that the participants were too — what? daft — to recognize that the space was donated by folks who also run a business — they ended up with egg on their faces!
It’s a pragmatic matter — BarCamp is about zero pretention and 100% equal playing field. Anything else, I’m sorry, is outside the scope of why we create these events for ourselves.
Should you so desire, I would encourage you to add this to the Spirit of BarCamp page on the wiki.
June 4th, 2006 at 1:09 pm
Yes, yes, lets celebrate young pre-corporate rudeness and arrogance!!!
Throw the old guy in a suit off the stage (it wasn’t a stage, it was lunch, most seemed to ignore him anyway)
(Oh, btw, were you hoping to be invited back? Did these two guys have any out of pocket expenses? What is rental on a PA system?)
At a half hour of one of these guys talking I would have welcomed your interruption. Maybe if he’d gone on for a whole ten (10) minutes, pull the plug on (his) PA system. At even 5 minutes. Did you have a stop watch? Were you sure he went over three minutes? I was sitting 4 feet further than you and it was under five. (Were you totally clear that at this ‘informal’ gathering you would have a stopwatch on him?)
The irony is that this was at an, ahem, unconference where anyone could show up and present any damn thing they wanted. I think the wiki should have the disclaimer along the lines of “only cool topics allowed”.
But all sarcasm aside, it was just plain rude. No age, lifestyle quota, or ‘hackor’ ethic removes the fact it was just rude.
June 4th, 2006 at 2:12 pm
Samuel,
You have a good point. I did not have a stopwatch, and these speakers should clearly have been given a better explanation of BarCamp before they stepped up to the mic. But I disagree that my asking Mr. Salemi to wrap up was motivated by his age, lifestyle quota (?), or his not being a hacker. It was motivated because these speakers were using a loud microphone system at the beginning of lunchtime. Everyone had just sat down to eat, and no session blocks were scheduled at that time, so there weren’t other places to go. If they had just set up at a table to talk with people that would not have been so disruptive. But I felt the speeches *were* materially disruptive to the important work of the conference — meaningful communication between hackers — and that’s why I did what I did.
Still, I’m not glad about the way I did it. It would have been wiser to explicitly request that they speak toward the end of lunch, so interested people could stay and listen while others perhaps made their way to other sessions. The problem was that the timing and presentation mechanism guaranteed a captive audience, and I thought that simply rubbed BarCamp the wrong way.
Regarding their contribution, Wellesley Management had no out-of-pocket expenses. They did contribute the use of the amphitheater, concord, and sudbury conference rooms. But they also changed their requirements several times in the last couple of weeks before BarCamp, insisting on a lunchtime speech slot and a staff of 3 full-time security guards, which added considerably to Monster’s expenses as the venue sponsor.
Are we hoping to be invited back? Sure, but I don’t think it’s worth compromising the no-captive-audience rule. Once the Wellesley folks got a better explanation of BarCamp, they offered a session and we made peace. I think they are better served by that form of participation than a captive speech. I do wish I had been gentler, and the point of my blog post was to turn the experience into a lesson that might avert future flare-ups.
June 4th, 2006 at 6:05 pm
Monster provided a good counter-example: I don’t know how many people went on their Labs tour or talked to any of their people about working there, but those opportunities were presented both prominently and unobtrusively.
June 4th, 2006 at 7:13 pm
Being in the audience, what you did didn’t seem all that rude. It was clear they were going to use the ‘free air’ to talk for as long as possible. The impression would have been much worse/negative if they’d gone on much longer.
June 5th, 2006 at 12:02 am
[...] But we managed to snag a T-shirt and a couple of sandwiches (kudos on the menu, guys) and touched base with a few more erstwhile pals. All in all it was one of the most relaxing, low-key yet interesting conferences we have seen, despite Shimon’s best efforts to spice things up by summarily insulting and cutting off our hosts. [...]
June 5th, 2006 at 10:41 am
To me this isn’t about the Law of Two Feet, or captive-audiences or anything like that. It’s really about setting expectations, and somewhere along the line they weren’t set or communicated well enough to Wellesley which lead to a very awkward moment. The lesson isn’t to say no to people who want special treatment, it’s setting expectations, and trying to ensure the best outcomes for all stakeholders, both current and future.
June 5th, 2006 at 11:25 am
You are paying with time and attention, the sponsors are paying with time and money. It’s a two way street. Why was there a stack of VCs and only one sponsoring? My guess is because most of them were smart enough to figure out that sponsoring cost money and provided no advantage. Yes, the lunch speech was a lousy but it was short and not an unreasonable request.
Next time think of some way to “thank our sponsors” so the sponsors can get their message across and you can control how, where and when that is done.
Bar Camp was a good event, but it would have been a much better one with a bigger and more diverse group. Lack of advertising kept it small, I’m not clear on whether or not this was deliberate but it was very limiting. Little things like putting sponsor logos on the flyers would have gotten you more publicity (the sponsors would have done it for you) and helped avoid sponsor interruptions during the event. If sponsors insist on speaking at the big gatherings schedule them in and publish the schedule. That gives you an excuse to vet the speeches for length and appropriateness (under the guise of helping the speakers reach the audience) and also of course allows anyone who dislikes that stuff to easily avoid it.
June 5th, 2006 at 12:02 pm
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June 5th, 2006 at 12:22 pm
While the interuption was awkward I didn’t consider it rude. The lunch pitch seemed like a tactic out of a timeshare sales weekend — everyone around me was rolling their eyes. The guy across the table had the best quote during the awkard silence right after you nipped the Czar in the bud: “where do I click do get out of here?”.
I attended BarCamp mostly to meet other people — not to “network” but to connect on a personal level. Most of the sessions were good but the times between the sessions were the most valuable to me.
June 5th, 2006 at 12:53 pm
Margaret,
You have a good point about sponsors. Next time I will strive for clearer communication with all sponsors, direct and indirect. I think it is possible to ensure everyone is treated well and satisfied, but it is definitely tricky when the event is organized by a loose-knit team of part-time volunteers.
However I would point out that the sponsors who got more involved in organizing the conference definitely got their money’s worth. The best example was of course Monster, whose staff took the opportunity to earn major cred among a bunch of great local techies by providing space, support, and a number of interesting topical sessions. Could we have done more to court sponsors? Sure. But why? A handful of generous folks (like you) just want to help the community and can easily spend $250 without wanting any more special treatment than a printed sign. One VC firm chips in $1000 in return for a sleeve logo on some shirts. We have the space, the food, and the shirts. What are we going to with the extra money… upgrade to windbreakers? sushi? Or is there some way I can be incented to court sponsors by earning some of their sponsorship money for myself? If it’s possible to do that without undermining the credibility of BarCamp for its techies, I’d love to know how.
Regarding the size and scope of the event, it was partially a deliberate decision to limit the size and scope of the event, and partially another artifact of the near-lack of a planning process. The advertising options open to use included things like asking Monster’s PR department to do a press release. We decided that would attract a disproportionate amount of attention from non-hackers, so we asked Monster PR to do the release after the event instead. Instead, we put up flyers in universities and offices, emailed announcements to local tech user groups, and sent lots of specific announcements to known hackers and bloggers. We had limited time and resources in planning the event, and were unsure about our ability to handle a much larger event. Now that we have a core participant group that definitely works, we’ll probably grow in future iterations. How would you suggest getting the word out next time? Would you like to help with that aspect of planning?
thanks,
shimon.
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